Privacy Statement

Last updated: September 23, 2026

Chatable.Network processes account, contact, conversation, knowledge-source, and audit data so users can manage AI-assisted messaging workflows.

Information processed

Login and workspace information, including username, email, role, and language settings.
WhatsApp contacts, chats, message metadata, message content, receipts, reactions, and media needed to display and manage conversations.
Knowledge sources and embeddings used for retrieval-augmented generation.
Operational logs and audit records used for security, reliability, and accountability.

Information is used to authenticate users, sync conversations, generate or review AI drafts, maintain audit trails, and operate the service.

Workspace owners should configure retention, access, AI disclosure, and contact-level settings according to their legal and business requirements.